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West Berkshire

  For more information please contact :

West Berkshire
West Berkshire Council,
Market Street,
Berkshire, RG14 5LD
Tel: 01635 42400
Email:Click here to email us
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  Useful websites

Click here for Alcohol.
Click here for Allergies.
Click here for Blindness & Partially Sighted.
Click here for Cancer Support.
Click here for Deafness & Hearing Problems.
Click here for Diabetes Support.
Click here for Domestic Abuse.
Click here for Drugs.
Click here for Health, Nutrition and Exercise.
Click here for Patient Support.
Click here for Quitting Smoking.
Click here for Sex and Relationships.
Click here for Speech and Language.
Click here for Special Needs, Additional Needs and Disabilities.
Click here for Sport.


Al-Anon Family Groups provide understanding, strength and hope to anyone whose life is, or has been, affected by someone else's drinking.

Alcohol Concern is working to reduce the incidence and costs of alcohol-related harm and to increase the range and quality of services available to people with alcohol-related problems.

Alcoholics Anonymous (AA) is a network of independent self-help groups whose members encourage each other to stop drinking. First names only are used to preserve anonymity. The AA Helpline is 0845 7697 555.

Down Your Drink is a website covering sensible drinking guidance, including a test to assess your drinking, and how to get help.

Drink Aware is a website offering information on sensible drinking.


Allergy UK is the leading charity for people with allergies, food intolerance and chemical sensitivity

Blindness & Partially Sighted

The National Blind Children’s Society's mission is to enable blind and partially sighted children and young people to achieve their educational and recreational goals. Childhood and teenage years are the building blocks for the future. We give children and young people with visual impairment the tools, opportunities and support they need, to become confident and independent adults.

Cancer Support

CLIC Sargent: Every day 10 families are told their child has cancer. As the UK's leading children's cancer charity, CLIC Sargent is the only organisation to offer them all round care and support, there every step of the way.

Deafness & Hearing Problems

The National Deaf Children’s Society is the leading charity dedicated to creating a world without barriers for deaf children and young people.

Diabetes Support

Diabetes UK is the largest organisation in the UK working for people with diabetes, funding research, campaigning and helping people live with the condition.

Domestic Abuse

A2dominion – West Berkshire Domestic Abuse Services – Confidential service for clients to rediscover freedom of choice and self esteem. To access services call the Domestic Abuse Helpline on: 0800 731 0055, or email contact details to The helpline is staffed from 10am – 4pm Monday to Saturday.


Narcotics Anonymous is a self-help organisation whose members help each other to stay clear of drugs. The UKNA Helpline is 0300 999 1212.

Visit the Talk to Frank website for information about drugs, including an A-Z of drugs, what to do if you're worried about someone and contact details so you can talk to someone in confidence.

West Berkshire Drug & Alcohol Team (DAAT) is a multi-agency, strategic partnership in West Berkshire.

Health, Nutrition and Exercise

Beat provides information and help on all aspects of eating disorders, including Anorexia Nervosa, Bulimia Nervosa, binge eating disorder and related eating disorders.

Berkshire Child Anxiety Clinic offers a county-wide specialist service for the assessment and treatment of childhood anxiety problems among children aged 7-12 years of age. The clinic offers comprehensive assessment for anxiety disorders, their treatment approach is based on cognitive behavioural therapy.

The British Heart Foundation website includes information on keeping your heart healthy, living with heart conditions and getting involved with the charity.

Change 4 Life This website will help you calculate how much you snack, what are healthy foods and how you can make you and your family’s life more active.

Children's Heart Foundation provides help and support to families of children with a congenital heart defect (CHD).

Get all the latest news from the Food Standards Agency, and learn about their other websites too.

The Foundation for the Study of Infant Deaths (FSID) is one of the UK's leading baby charities working to prevent infant deaths and promote baby health.

Find out about the Healthy Start scheme which provides free vouchers for milk, fresh fruit and veg and infant formula milk.

Need help getting 5 a day? Visit the NHS's 5 A Day website for information on portion sizes, what counts towards your 5 a day and recipes.

Visit NHS Direct for health, advice and reassurance 24 hours a day 365 days a year or telephone 0845 4647.

Visit NHS Dentist for information on local NHS Dentists in your area.

The purpose of Nutritionist Resource is ultimately to provide the UK with a huge nutrition support network, enabling those in need to find a nutritionist close to them and appropriate for their needs. This is a free, confidential service that will provide those seeking support with all the information they need.

Patient Support

ACT (Action for Children with life threatening conditions) strives for the best possible quality of care for every young person who is not expected to reach adulthood.
Tel: 0845 108 2201 Email:

Act Children’s Hospice is the UK voice for children and young people who are not expected to live to reach adulthood and their families. We here to ensure that these families have the best quality care and support wherever they live and for as long as they need. We are the UK voice for all these children and young people and their families - as well as the organisations and people that support them. Our aim is to ensure that all life-limited and life-threatened children, young people and their families have the best quality care and support from the moment of diagnosis, wherever they live and for as long as the need it. We support children's palliative care organisations by campaigning and lobbying governments to ensure their voice is heard; helping care staff be at the cutting edge of children's palliative care; making everyone know about their vital work and raising funds to ensure they are sustainable.

Association of Young people with ME (AYME) (pronounced 'aim') is the largest charity for children and young people with ME/CFS, with over ten years of knowledge and experience about how this illness affects children and young people.

The Challenging Behaviour Foundation supports families of people with severe learning disabilities and behaviour described as challenging. They provide free information as well as telephone and email support. Tel: 0845 602 7885.

Children with AIDS Charity was set up in 1992 to help the youngest of those infected or affected by HIV/AIDS maintain a good quality of life. It is a national UK charity with the aim of working towards a future without poverty or prejudice for these children and their families.

The Children’s Society Young Carers Initiative supports young carers and their families.

ERIC (Education & Resources for Improving Childhood continence is the UK’s only childhood continence charity. We work to reduce the suffering to children and young people caused by bedwetting, daytime wetting, soiling and associated conditions and their prevalence.

Helen and Douglas House Hospice has the time and expertise to care for children and young adults with life-shortening conditions and support their families. The two hospice houses offer specialist symptom and pain management, medically-supported short breaks and end-of-life care, as well as counselling and practical support for the whole family.

PALS (Patient advice & Liaison Service) This is a free, informal, confidential service for patients, carers and their families. PALS can help you with information about NHS Services as well as listening and responding to your concerns or suggestions. You can also contact PALS for regularly updated a list of NHS dentists and GP'S in Berkshire. Please click here to download a pdf.

Samaritans is a confidential emotional support service for anyone in the UK and Ireland. The service is available 24 hours a day for people who are experiencing feelings of distress or despair, including those which may lead to suicide. Across the UK you can call Samaritans on 08457 90 90 90 for the price of a local call. Email:

Quitting Smoking

The Go Smokefree website provides detailed information about the free NHS support services and videos from real quitters talking about what worked for them. Find out about all of the options and make the right choice for you.

QUIT is an independent charity whose aim is to save lives by helping smokers to stop.

Sex and Relationships

Brook provides advice and practical help with contraception and pregnancy testing, advice on unplanned pregnancies and sexual counselling for young men and women. Free and confidential. Contact the central office or check the phone book for details of your nearest centre.

The Family Planning Association is the UK's leading sexual health charity. Their purpose is to enable people in the UK to make informed choices about sex and to enjoy sexual health.

The Sexual Health Line gives information and advice on sexual health matters, HIV, contraception and local services. Free and confidential sexual health helpline available on 0800 567 123.

Speech & Language

AFASIC England is working to support children and their parents, enabling them to overcome their speech and language difficulties. Being able to speak and communicate with other people is an essential life skill. For most children and young people learning to communicate comes easily. For some children and young people, however, it is a major challenge as they have a speech and language impairment.

CC Speech and Language
Camilla Sanossian-East, Independent SLT and TEFL Certified, BA (Hons), BSc (Hons) regHPC, MRCSLT regICO regHiscox
Do you need help with your child's communication? Camilla Sanossian-East is a qualified and registered Speech and Language Therapist based in Tilehurst, Reading who is available to visit your child either at your home or you can visit her home for an initial consultation and assessment. If you have any concerns with regard to your child's speech and language please do contact Camilla to discuss your individual circumstances further.
Tel: 07581 067 499

I CAN Help Enquiry Service - Concerned about a child’s talking, listening and understanding? Are you looking for more information about speech, language and communication? I CAN has launched a new service to provide expert information to parents and practitioners about speech, language and communication. I CAN’s speech and language therapists can help - whether you would like to check communication milestones or find out how to support a child with a known speech, language and communication need. Parents and practitioners who have used the service say they have found it really useful to talk directly to a speech and language therapist and to gain information about speech, language and communication development. They have also appreciated receiving information about training, research and other organisations that can offer help and advice. Tel: 020 7843 2544 or email: to book your free and confidential call-back from a speech and language therapist. If you would prefer an email response to your questions please email your enquiry to Find out more about what this service can offer at As the I CAN Help Enquiry Service does not include meeting and assessing children, the service is unable to provide specific advice about a child or the level of provision they should have. I CAN is the children’s communication charity.

Special Needs, Additional Needs and Disabilities

ADDISS (The National Attention Deficit Disorder Information and Support Service) provides people-friendly information and resources about Attention Deficit Hyperactivity Disorder to anyone who needs assistance - parents, sufferers, teachers or health professionals. Whatever you're looking for in ADHD, we'll do our best to help.

The Child Growth Foundation is the UK's leading charity relating to children's growth. This site contains information of benefit to parents with a child who has a diagnosed or suspected growth problem, to people who have a growth problem and their families and to people and medical professionals with an interest.

The Cleft Lip and Palate Association provides support and information for all people affected by cleft lip & palate.
Tel: 0207 833 4833 or 0118 957 5120

The Cystic Fibrosis Trust is dedicated to all aspects of Cystic Fibrosis.
Tel: 0300 373 1000 Email:

Down's Syndrome Association provides help for people with Down's Syndrome.

Berkshire PHAB is a drop in centre for disabled adults and young people to develop independence and freedom.
Tel: 01189 168412 Email:

Scope supports adults and children with cerebral palsy and their families.
Tel: 0808 800 3333 Email:

Tourettes Action offers information and support for people with Tourettes Syndrome.
Tel: 0845 458 1252

West Berkshire ASD Service works with mainstream schools and parents to help them support children of all ages with a diagnosis of autism. Tel: 01635 503652 Email:

West Berkshire Down’s Syndrome Group's aim is to meet the needs of local people with Down's Syndrome, their
carers and families and so promote happiness, health, education and participation in society.

West Berkshire Dyslexia Association provides support and advice for parents with children who are dyslexic. Referrals accepted from any source.
Tel: 01635 298864 Email:

Young Epilepsy exists to improve the lives of children and young people with epilepsy to enable them to fulfil their potential and ensure they have the best quality of life.


Search for sports facilities anywhere through the Active Places website.

Visit the 'Get Active' part of the Sport England website to find out what's going on in your area.

For further information on support organisation please visit the Family Information Directory, and search on ‘Family Services and Support Groups’ - Click here

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